Connecting your guests is our pleasure

Who We Are

Here at Smart Event Services, we pride ourselves on providing the best hospitality WiFi connectivity services in the market. We have over 20 years’ experience in a variety of different sectors, so you know your in a safe set of hands. We are confident that we have the right solution for you and that is why we believe in:

  • Making every project a great customer experience
  • Thinking out of the box to deliver a better job
  • Looking after our people and our suppliers and treating them fairly and respectfully
  • Being open, honest, friendly and reliable in our business approach
  • Consistently providing our customers with a top quality, affordable solutions that deliver more value for less.

Smart WiFi

Smart WiFi is a portfolio of best of breed and tried tested products that provide an end to end solution for all your WiFi Engagement and infrastructure requirements.

One-stop orchestration, user engagement, reporting, and control for your guest WiFi network.

Targeted content delivered to users of any WiFi network.

Discover. Understand. Act.

Smart Network Management is a fully managed WAN & LAN platform, offering Cloud-Based carrier class AP and Switch Management to enterprises across the UK and Europe.

We only supply best of breed hardware, that has been tested and proven…

‘Proper’ access point connectivity is the foundation of any good WiFi network.

Smart Control

One-stop orchestration, user engagement, reporting and control for your guest WiFi network.


  • Custom User Journeys
  • Tiered access with multiple onboarding options
  • Per user time, data, and speed limits
  • Integration with carrier grade OSS/BSS
  • Sophisticated user permissions for network, function and site delegation
  • Simplified interface for business users
  • Network, function and site delegation
  • Single pane WLAN orchestration
  • Integration with EDM, CRM, SMS engines, membership databases


Portal Builder – Quick and easy creation of branded web authentication portals.

Multi authentication methods – Apply multiple authentication methods to any hotspot.

Social media integration – Use social media logins including Facebook, Twitter, Weibo, Instagram and more.

Connect your marketing platforms – Connect your CRM, SMS, POS, loyalty and EDM systems for true omnichannel comms.

Reporting & Analytics – Know your visitors through comprehensive WiFi usage and visitation analytics.

Data Capture – Deploy customisable surveys at logon with the ability to Integrate with EDM, CRM, SMS engines, membership databases etc in real time.


Targeted content delivered to users of any WiFi network.


Deploy targeted and scheduled dynamic content to WiFi users to send the most effective message to the right visitors at the right time.

Add data capture and combine with social media, email and SMS logins for direct user engagement.

  • Full screen, un-skip-able content on connect
  • Scheduled and targeted by location
  • Integrate with existing marketing systems including CRM, SMS, and EDM
  • Capture user demographics and visitor feedback on any topic
  • Generate proof-of-play reporting for measurable ROI

Reach your audience with scheduled and targeted campaigns. Smart Campaign is where data capture, portals and web redirects come together for seamless user engagement.

Campaigns can be deployed to a single hotspot or a group defined by location, audience metrics, or any parameter you specify.

  • Run one or more Campaigns at a single location
  • Set a default campaign per hotspot
  • Schedule campaigns relevant to the time of day and day of week

Deliver special offers to VIP visitors or engage via a fully-fledged competition. Smart Campaign has the flexibility to maximise the impact of your message.

Network Connectivity

‘Proper’ access point connectivity is the foundation of any good WiFi network.


LAN / WAN – Copper and Fibre data cabling

POINT TO POINT – WiFi and laser

WIRELESS – Internal and external access points

We Support You

We know that in today’s technology driven world, your business will have an increasing reliance on I.T. so it is important to know you can get reliable support when you need it.

At SMART Event Services, we invest heavily in support, to enable us to provide the exceptional service you deserve as we recognise that good support is the foundation of our business.